FAQ

Frequently asked questions

Answers for beauty salons, spas and beauty businesses: online booking with 4beautify by specialist and resource, processing times, client cards with colour formulas, commissions, POS with stock, packages, gift vouchers, loyalty, pricing in euro.

Online booking & the salon calendar

How long does it take to start online booking with 4beautify?
A small salon can start within a few days: create your account, add specialists, resources (chairs, rooms, devices) and services, set your opening hours and switch on online booking. It runs in the browser — nothing to install.
Can clients book online by themselves?
Yes. The client picks a service (cut, colour, manicure, facial, etc.), a specialist and a free slot, then sends the booking online, without a phone call. Reception sees every booking in the salon calendar.
What does booking by specialist and resource mean?
Besides the specialist, each service can require a resource: a chair, a room or a device. When booking, 4beautify checks that both are free, so you never book two clients into the same room or on the same device at the same time.
How do processing times work, for example for colour?
A service can include a processing pause, such as colour development time. During that window the specialist shows as free and can take another client, while the resource stays occupied. The calendar reflects how a salon really works.
Does it work on mobile?
Yes. 4beautify is a web app: the client booking page and the salon panel open in the browser on a phone, tablet or computer, with nothing to install.

Client cards, formulas & loyalty

What is in the client card?
The client card brings together contact details, the history of services and products bought, colour formulas, notes, before/after photos and loyalty points. The specialist opens it straight from the appointment.
Can I keep colour formulas for each client?
Yes. Every colour service stays in the card with the formula used, so at the next visit the specialist has last time's recipe instead of rebuilding it from memory.
Can I attach before and after photos?
Yes. Before/after photos are saved in the client card next to the service they belong to, so you can follow results over time and show the client the progress.
How does the loyalty programme work?
Clients collect loyalty points, visible in their card. The salon sets the programme rules and can see each client's points balance at any time.
How do you handle client data?
We handle client data following GDPR principles: it belongs to the salon and is used only to serve the client. Access is through the salon account, over HTTPS.

Staff, commissions & sales

Can specialist commissions be calculated automatically?
Yes. You set the commission per specialist and per service type, plus a separate commission on products sold. 4beautify calculates period totals for each specialist.
Can I sell products at reception, with stock?
Yes. The salon has a POS for selling products, packages and vouchers. Each product sale deducts the stock automatically, so you always know what is on the shelf.
Can I sell session packages?
Yes. You can create session packages (for example 10 waxing sessions or 5 facials) and sell them to the client; the sessions used are tracked on the client's package.
Can I issue gift vouchers?
Yes. You sell gift vouchers at the POS, and the person who receives the voucher can later use it for the salon's services.

Pricing, trial, onboarding & support

How much does 4beautify cost, and in which currency are prices?
Prices are in euro; an account from Romania pays in lei at the BNR rate of the day plus 5 %. The cost depends on the plan. See the full grid on the pricing page; we charge no commission on bookings.
Is there a free trial?
Yes. The first 6 months are free, with no card and no yearly commitment. You can try the platform during that period, with working online booking and client cards, before choosing a plan.
How do I get started without technical skills?
Create an account, add specialists, resources, services and opening hours, then switch on online booking. Everything is managed from a simple panel, no code. Details on /about.
Do you offer support, and is there a partner programme?
Yes. Plans include updates and support through the in-panel channel. Partners who recommend 4beautify to salons can join the partner programme, with recurring commissions. Contact on /contact, partner details on /partners.
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